How do people work out their differences?

Authored by Kelly Matthews-Pluta, M.S.W.

In his book on Bowen Family Systems Theory, Mike Kerr stated “The main problem is not differences in points of view; it is the emotional reaction to those differences.  When people can listen without reacting emotionally, communication is wide open and differences are an asset, not a liability”.

This applies when working clinically with an individual, couple or family.  The effort is best focused on probing and questioning individuals to elicit their best thinking.  We know that when the pre frontal cortex …

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